Cancellation & Refund Policy

We offer a hassle-free cancellation process, and all new users are backed by a 30-day money-back guarantee. If you're not satisfied within the first 30 days of your subscription, you can request a full refund no questions asked. After 30 days, cancellations can be made anytime, but no refunds will be issued.

Cancellation & Refund Policy

Cancellation & Refund Policy

1. Subscription Cancellation

You may cancel your subscription at any time by accessing your account settings or by contacting our support team. Upon cancellation, you will retain access to all features until the end of your current billing cycle. No partial month refunds will be issued for early cancellations.

2. 30-Day Money-Back Guarantee

We offer a 100% money-back guarantee within the first 30 days of your initial purchase. If you're not satisfied for any reason, simply contact us within 30 days, and we’ll issue a full refund — no questions asked.

3. Refund Eligibility
  • Only the first-time purchase of a subscription is eligible for the 30-day refund.
  • Renewals, plan upgrades/downgrades, or purchases made after the first 30 days are non-refundable.
  • Refunds will be issued to the original payment method only.
4. Custom Plans

Custom plans or enterprise packages may have separate cancellation terms, which will be shared at the time of purchase.

5. How to Request a Refund

To cancel or request a refund, please contact our support team at connect@libraryseat.com with your account details and reason (optional). Refunds are processed within 5–7 business days.